Crisis impacts the social and economic fabric of teams, business units, governments and society at large.
Although, the position that your organization will be in today, tomorrow and in the long term will be determined by the decisions taken today for effective online communication. A basic summary presented below:
Prioritize - Focus on the key areas of the business that should be kept running either because they are revenue/cash flow generators (even better if they are profitable). Provide essential services to these areas or areas that can be easily and quickly pivoted to be digitally transformed.
Agility - Develop Hoshin plans which are hyper-focused on the key strategic priorities key to sustaining and maintaining the business for the long term. Documenting the potential crises that could occur within each Hoshin is advisable. Try to keep the non-crisis specific Hoshins stable to enable execution while the crisis ones can be quite dynamic as the situation evolves.
Planning- The crisis will pass and it is important that you bring your business back to life, with some adjustments. Predictions will be continuously adjusting and the strategic plans will need to be fluid. Stay up to date with the latest forecasts and stress test a number of new normal scenarios.
Digital - Outline the current state of the business in a comprehensive digital dashboard with core priorities going forward for the next 45-90 day period. Over communication is key. Use video and audio formats as much as possible to reinforce the human aspect I.e. daily video messages, ’all hands’ video conference, HoshinCloud dashboard presentations.
Human preferences and attitudes towards digital will have changed, permanently. Take care of the basics now to weather the storm and keep in mind that the new norm will be increasingly digital.
📘Read More...
The 7 Steps in the Hoshin Kanri Planning Process
Rolling out HoshinCloud at scale for your organization
